Automated methods for surveying pet owners
VSurv is an innovative tool that integrates with all leading veterinary practice management software to measure customer satisfaction by soliciting feedback from your clients via the Internet. What do your clients really think? VSurv makes it easy to find out. VSurv makes the task of surveying your clients easy and automated, allowing you time to routinely monitor what your clients think in order to improve your practice and boost their satisfaction.
Now, VSurv links to your hospital Facebook page to help you add fans and generate referrals!
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VSurv automatically sends a personalized "Thank You" email to your clients within 24 hours of their visit to your hospital. This email contains a request to participate in an online survey, to which 30% of clients respond. Using customizable reports and real-time alerts, VSurv provides you with information that is invaluable in managing the issues that matter to your clients. Don't wait for a phone call requesting their pet's medical records to alert you to a dissatisfied client. Use VSurv to find out what your clients think today.