Measure Results

Automated methods for surveying pet owners

VSurv is an innovative tool that integrates with all leading veterinary practice management software to measure customer satisfaction by soliciting feedback from your clients via the Internet.  VSurv automatically sends a personalized "Thank You" email to your clients within 24 hours of their visit to your hospital.  This email contains a request to participate in an online survey, to which 30% of clients respond.  Using customizable reports and real-time alerts, VSurv provides you with information that is invaluable in managing the issues that matter to your clients.  Don't wait for a phone call requesting their pet's medical records to alert you to a dissatisfied client.  Use VSurv to find out what your clients think today.